Frequently Asked Questions (FAQ)
If I do not have the invitation or letter from School on the BYOD program, will I be able to purchase the education discount?
No, you may not. However, if you are a student or education staff, you may register yourself through this page: https://store.ipsb.com.my/pages/education
I want a different model of iPad / MacBook which is not listed in the registration form
You may send a request or enquiry with our team through apple@ipsb.com.my or https://store.ipsb.com.my/apps/contact-form-plus
I have issues with the payment channel provided
Kindly try other payment options provided.Please contact our team through apple@ipsb.com.my or https://store.ipsb.com.my/apps/contact-form-plus
How long will it take to deliver the items?
Our team will process your request as soon as possible, there might be some delay due to verification purposes. But once the order is ready and confirmed, we will provide you with the tracking number via email/whatsapp.
What other products are entitled for an Education discount?
Apple accessories such as AppleCare+, Apple Pencil 1st Gen, Apple Pencil 2nd Gen and Apple Pencil USB-C
Soalan Lazim
Jika saya tidak mempunyai jemputan atau surat daripada Sekolah mengenai program BYOD, adakah saya boleh membeli diskaun pendidikan?
Tidak boleh. Walau bagaimanapun, jika anda seorang pelajar atau kakitangan pendidikan, anda boleh mendaftarkan diri anda melalui halaman ini: https://store.ipsb.com.my/pages/education
Saya ingin membeli model iPad / MacBook yang berbeza yang tidak disenaraikan dalam borang pendaftaran
Anda boleh menghantar permintaan atau pertanyaan dengan kami melalui apple@ipsb.com.my atau https://store.ipsb.com.my/apps/contact-form-plus
Saya menghadapi masalah dengan saluran pembayaran yang disediakan
Anda boleh menghantar permintaan atau pertanyaan dengan kami melalui apple@ipsb.com.my atau https://store.ipsb.com.my/apps/contact-form-plus
Berapa lama masa yang diperlukan untuk menghantar barang?
Pasukan kami akan memproses permintaan anda secepat mungkin, mungkin terdapat sedikit kelewatan kerana tujuan pengesahan. Tetapi setelah tempahan siap dan disahkan, kami akan memberikan anda nombor pengesanan melalui email/whatsapp.
Apakah produk lain yang layak mendapat diskaun Pendidikan?
Aksesori Apple seperti AppleCare+, Apple Pencil 1st Gen, Apple Pencil 2nd Gen dan Apple Pencil USB-C
